Free template · NDIS Support Workers
Free ndis support worker invoice template (Australia)
NDIS invoicing has its own rulebook: most supports delivered under a participant's plan are GST-free (yes, no GST, even if you're GST-registered), plan managers require the NDIS support item number, service dates and participant details on every invoice, and rates are capped by the NDIS price guide.
This template is built for that reality: line items with support item numbers, hours × rate at or under the price cap, participant and NDIS number fields, and no GST column confusion. If you also do non-NDIS work, that side of your invoicing follows normal GST rules; this template covers the NDIS side.
See it filled in
A ndis support worker invoice, done right
INVOICE
Coastal Care Supports
| Description | Qty | Unit (ex GST) | GST | Amount |
|---|---|---|---|---|
| Assistance with self-care, weekday (01_011_0107_1_1) 12/08 | 3 | $67.47 | GST-free | $202.41 |
| Assistance with self-care, weekday (01_011_0107_1_1) 14/08 | 3 | $67.47 | GST-free | $202.41 |
| Assistance with self-care, Saturday (01_013_0107_1_1) 16/08 | 4 | $94.97 | GST-free | $379.88 |
| Provider travel, labour time (01_799_0107_1_1) | 1 | $67.47 | GST-free | $67.47 |
| Subtotal (ex GST) | $852.17 | |||
| GST | $0.00 | |||
| Total (GST-free) | $852.17 | |||
All supports GST-free under NDIS provisions. Service agreement dated 01/07. Payment to account below.
Trade-specific rules
GST notes for NDIS support workers
Independent NDIS support work: where invoices go to plan managers as often as participants, must carry NDIS-specific fields, and the supports themselves are usually GST-free.
- Supports delivered under a participant's NDIS plan are generally GST-free, even for GST-registered providers. Note 'GST-free: NDIS supports' on the invoice.
- Plan managers need: participant name and NDIS number, support item numbers from the current price guide, service dates per line, and your ABN. Missing any of these delays payment.
- Your rates must not exceed the NDIS price guide caps for plan-managed and agency-managed participants. Self-managed participants can agree to any rate.
- Non-NDIS private work (e.g. private aged-care clients) follows normal GST rules; keep it on separate invoices to keep your bookkeeping clean.
Word, Excel or Google Docs
Using this ndis support worker invoice template in other formats
Microsoft Word
Recreate the PDF’s structure with a 5-column table (description, qty, unit price, GST, amount). Keep the words “Tax Invoice” as the document title, your ABN under your business name, and add a totals block of subtotal / GST / total. Word’s tables won’t calculate GST for you, so double-check every amount: a wrong GST figure is the most common Word-template mistake we saw in real ndis support worker invoices.
Excel / spreadsheets
Excel handles the maths: set GST per line to =ROUND(qty*unit*0.1, 2) for GST-inclusive work, and total to subtotal + GST. The trap is what Excel doesn’t do: it won’t stop you issuing two invoices with the same number, and PDFs exported from spreadsheets often crop columns, so always check the print preview before sending.
Google Docs
Same structure as Word. One advantage: a single master doc you copy per invoice keeps your numbering sequential. One warning: sharing the live doc link instead of a PDF lets the amounts change after sending, so always download as PDF before it goes to the customer.
Honestly? Every format above still means retyping your details each time. The free invoice generator fills the same ATO-correct layout in your browser and downloads the PDF, no signup required.
Related
Before you send it
- Not registered for GST, or not sure? The sole trader invoice template has a no-GST version of this layout, and invoicing without GST in Australia explains what changes on the page.
- Invoicing a builder as a subbie? Read the subcontractor invoice guide for progress claims, variations and retention.
- Tired of retyping your details? The best invoice app for tradies and sole traders compares the apps Aussie NDIS support workers actually use, with current prices.
Fair questions
FAQ
Do I charge GST on NDIS supports?
Almost never. Supports supplied to a participant under their NDIS plan are GST-free where they're reasonable and necessary supports in the plan. You still invoice properly; the GST amount is just zero.
What must a plan manager see on my invoice?
Participant name and NDIS number, support item number, service date, hours × rate, your ABN and bank details. Get all five right and most plan managers pay in under a week.
Can I charge above the price guide?
Not for plan-managed or agency-managed participants; the price guide caps apply. Self-managed participants may agree to different rates in writing.
Invoices in 60 seconds, from your phone
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More free stuff: the invoice generator, the ndis support worker invoice example, or templates for other trades.